CMST&210 W15 2664 - Interpersonal Comm

CMST&210 W15 2664 - Interpersonal Comm


CMST&210 (Interpersonal Communication (5 credits)Section S

Quarter Winter 2015 – Tuesday / Thursday Evening   5:00 P.M.  Item #2264     GW 372   

Everett Community College

Instructor:  Janeann Good – email:


Required:  Text:  Adler et al.  Interplay  The Process of Interpersonal Communication, 12th Edition

Supplies:  3 Scantron Test sheets available at The ECC Bookstore.  Be mindful that the book store has limited evening hours.  Personal Journal Supplies including a lightweight thin Journal cover.  (Example will be shown in class).

Course Description:  This is a course in the analysis and the principles and significance of Interpersonal social interactions in all areas of life.  Perception, building positive relationships, personal disclosure, self-fulfilling prophecies, effective listening, communication apprehension, verbal and non-verbal communication, the impact of gender  and culture on communication, expressing emotion, assertiveness, aggression, and conflict management will be examined.  This class focuses on one to one and small group communication.  The course facilitates an awareness of the difference between effective and poor communication.

Define Interpersonal Communication and its major components / Appraise the value of studying interpersonal communication/ Define Dyads / Identify the needs you attempt to satisfy by your interpersonal communication / Weigh the transactional model of sending and receiving messages / Develop a self-concept that enhances you communication by identifying the key elements of your selr-concept ,identifying the people who have the greatest influence on your self-concept, describing the ways in which your self-concept may be inaccurate, and suggesting ways of improving its accuracy, and identifying the differences between your public and private selves./  Demonstrate ways to influence the self-concept of others  /  Avoid destructive self-fulfilling prophecies that affect your communication and create positive self-fulfilling prophecies that can improve your communication  / Manage impressions of your selves to meet your relational goals.  Identity the physiological, social and cultural factors which cause perceptual differences and common perceptual errors which contribute to your opinion of others /  Learn to engage in Perception checking /  Employ empathy in responding to the emotional messages of others  /  Question Stereotyping  /  Describe emotions  /  Appraise true feeling statements from counterfeit expressions of emotions  /  Distinguish between facilitative and debilitative emotions  /  Express facilitative emotions  /  Minimize debilitative emotions  /  Label inferences contained in your statements and separate them from facts in your language  /  Identify overly abstract statements and propose less abstract alternatives /  Increase the clarity of your language by using behavioral descriptions and lower level abstractions  /  Choose “I language”  instead of “You language”  /  Sketch the gender variables and cultural variables of language  /  Analyze non-verbal communication including body language, facial expression, eye contact, touch, and special messages  /  Employ non-verbal communication to encode and decode meaning  /  Compose role-playing scenarios  /  Evaluate the impact of culture on verbal and non-verbal communication  /  Describe other’s non-verbal behavior and use perception checking statements to verify it’s meaning  /  Recognize the difference between verbal and non-verbal communication  /  Identify your ineffective listening behavior and its consequences  /  Employ effective listening techniques  /   Employ active listening by learning how to paraphrase the speaker’s thoughts and feelings  /  Demonstrate your ability to use the following response styles:  advising, judging, analyzing, questioning, supporting, prompting, and paraphrasing  /  Recognize how relationships develop and the reasons we form them  /  Describe the Johari window  /  Describe the reason why we self-disclose  or fail to self-disclose  /  Identify the ten stages of development in interpersonal relationships  /  Evaluate the risks and rewards of self-disclosure  /  Identify your unproductive defense responses to perceive verbal attacks  /  Formulate confirming messages by using Gibbs supportive behaviors  /  Respond to the criticism of others non-defensively  /  Describe your personal conflict style  /  Assess the win-win.


Grading Policy:  The sum of all of your test scores, journal assignments, class activities, group presentation and participation will determine your final grade.  In order to pass the course, all assignments must meet course standards and be submitted on deadline.  Papers and journals written outside of class should be typed.

Journal work:  Chapters 1-10.  No journal work for chaoter 11.  Journals will be submitted 3 times throughout the course, 75 points each time.                                                                                        225 points

Class Activities, Stewardship & Listening Skills:  This includes the quality of group discussions, class participation, being on time to class and staying for the entire class.  Other activities include concept presentation, dyadic role- class exercises and a self-evaluation at the end of the course.          100 points

Tests:  Three 100 point exams.  Exams are true false and multiple choice questions.                  300 points

Group Presentation:  There will be one group presentation project.  Groups will present material directly from the chapter.  If you are absent when your group presents you will forfeit your points.  I will provide you with general guidelines for your group presentation.  You will be able to take the ball and run with                   it, exercising your creativity.                                                                                                                     100 points


Coat of Arms:  A visual representation of your values presented the last class period before our final exam.                                                                                                                                                            40 points

Here are the points you will need to earn the grade of your choice.





Courtesies:  (Please)

Do not converse privarely in class when someone has the floor; this disturbs other students.

No late work.

Participate in class.

Read and study your text.

Review the syllabus periodically. 

Make sure that if you decide to drop the class, go to the admissions office and fill out the appropriate paper work.

This is an opportunity to prepare for life, professional requirements and individual success-both as a singular human being and a contributing member of your community.  You are attending Everett Community College in the interests of your own professional advancement and the enhancement of the society in which you live3.  We are here to give both of these aims your best shot.  Help us, and we will do our best to help you.  This is a class in which you will work on yourself.  Take the work seriously, and it very well might change your life.


I wish you an insightful journey.

Course Summary:

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